Meet Our Team
Caring Hearts Animal Hospital is staffed with a team of friendly, compassionate professionals who want nothing but the best care for your four-legged friends. If you have any questions about our veterinary staff in Matthews, please don’t hesitate to ask.
Registered Veterinary Technician/Practice Manager
Born in Chadron, Nebraska, Jenn always found every opportunity she could to ride horses as a kid. Her love of animals persisted, and now she wears many hats at Caring Hearts Animal Hospital—registered veterinary technician, inventory manager, technical team leader, and the creator and lead instructor of the Puppy Preschool Program!
After attending various colleges for multiple studies, Jenn stumbled upon the Veterinary Technician program at Gaston College and was accepted into the program in 1998. She graduated with honors in 2000, took her national and state exams, and passed to become a Registered Veterinary Technician (RVT)! In 2004 she came to Caring Hearts. At the clinic, Jenn likes her inventory work because of the detail-oriented nature. She also likes assigning tasks, working with clients, and troubleshooting with equipment.
At home, Jenn has four cats named Miette, LanMan, Legolas, and Micah as well as a feral cat she takes care of named Khan. She also has two Boston terrier mixes named Django and Phedre. In her free time, she likes reading, listening to public radio, listening to music, watching performance art, and hiking with her dogs. She’s also President of the Board for her condo community, which allows her to work on her people skills.
Registered Veterinary Technician
Amanda grew up in a small Connecticut town and was raised with dogs, cats, and horses. She even showed horses, and was always asking the family veterinarian the “why’s,” “what’s,” and “how’s” of animal medicine. Now she’s a veterinary professional herself and works as a registered veterinary technician.
Amanda received a Bachelor of Science in biology from Virginia Tech, then attended Northwestern Connecticut Community College to receive her Associate in Veterinary Technology degree. Upon passing the national exam, she moved to Charlotte and started at Caring Hearts Animal Hospital in October of 2010.
Dental cleaning is one of Amanda’s passions within veterinary medicine—she says some of the before-and-after images of the cleanings she’s done will make your jaw drop! She also likes making clients comfortable and learning new things in the veterinary world.
Amanda and her husband, Dustin, have two dogs, Keebler and Fairlee; two cats, Atticus and Meechum; and a fish. Outside of work, she enjoys horseback riding with her horse, Ozzy; running; and creating crafts, which helps her think out of the box.
Registered Veterinary Technician
Becky has been a registered veterinary technician at Caring Hearts since May 2016, but she’s been working with animals since she was 15. Originally from Virginia, she moved to Charlotte, NC, with her family when she was 4 years old. Pets have always been part of her life. In fact, she can’t remember a time when she didn’t have a pet (she had cats growing up).
She’s always liked being around animals and wanted to help take care of them, so becoming an RVT seemed like a natural choice for her. She earned her certification from Gastonia College in 2004. As an RVT, Becky enjoys getting to know her clients and seeing their pets grow up. She also loves keeping pets healthy and educating their owners. In terms of the services she provides, her favorite is drawing blood.
When she’s not at work, Becky enjoys spending time with her boyfriend, Adam, and her pets (a calico cat named Spunky and a mixed breed dog named Princess). She especially loves trying new places to eat, going to the movies, sitting on the porch, and just taking it easy. She plans to also try kayaking soon.
Michele love for—and desire to work with—animals began when she was a child. She grew up on a farm in Pageland, SC, around all types of animals, including horses, donkeys, cats, dogs, birds, fish, turtles, rabbits, and cows. She earned her Bachelor of Science degree in animal and veterinary sciences in 2008 from Clemson University, where she is currently working on her master’s in agricultural education. She joined the Caring Hearts team as a veterinary assistant in April 2013. As a veterinary assistant, Michele loves working with clients and educating them about their pets’ health.
When she’s not at work, Michele cares for her own pets: a Chihuahua named Missy; three Great Danes named Ellie May, Jethro, and Vidalia; a pit bull mix named Jolene; a lab mix named Bonnie; a cat named Artemis; and three horses named Abby, Willy, and Sara. She also spends time with her family and long-time boyfriend, Cameron.
After working in the customer service field for many years, Alison decided she wanted a change. She’d always loved tending to the needs of her customers, and realized that working in a pet clinic was the perfect way to help people while satisfying her long-time love of animals at the same time! Now, Alison is Caring Hearts Animal Hospital’s lead receptionist.
Alison was born in Pottsville, PA, and moved to North Carolina with her family when she was young. Her veterinary journey began in the summer of 2012, when she signed on at her first animal clinic. After getting married and starting her family, Alison decided that she needed to find a position a little closer to home. That’s when she found out about an opening here at Caring Hearts Animal Hospital.
Around the clinic, Alison enjoys applying her experience in the customer service field to the hospital’s clientele, and giving each and every pet owner and patient the best experience possible. She strives to make every pet feel as special as she knows they are!
Outside of work, Alison enjoys watching movies, attending outdoor activities in the fall, and spending time with her family. She and her husband, Dustin, live with their young son and two lab mixed named Titan and Bullet.
Born in North Carolina but raised in Dayton, OH, Jamie always knew she wanted to work with passionate people and be around animals. After a friend of hers told her how much she loved working in a vet’s office, Jamie decided to give it a try. She started working at another practice but was looking for a clinic that really shared her passion for animal care. That’s when she found Caring Hearts and joined the team. Now, she loves meeting all the animals and their loving owners.
Jamie is married to her wonderful husband, Jimmy. They have two beautiful baby girls named Hayven and Eyla as well as two rescue dogs named Bella Love and Kenna. Outside of spending time with her family and puppies, Jamie enjoys attending concerts and goes to as many as she can.
Lily has been a groomer at Caring Hearts since May 2016. She was born and raised in Charlotte, NC. She always loved animals as a child up and had various species of them, including dogs, cats, guinea pigs, lizards, and birds. When her brother wanted a new toy, she wanted another pet. Her love for animals inevitably led her to pursue a career working with animals. As a groomer, she’s able to apply that love and combine it with her creativity to make animals look and feel better.
At home, she cares for several pets of her own: a Chihuahua named Frankie, a beagle named Harvey, a bearded dragon lizard named Leo, a gerbil named Jasper, a freshwater aquarium, and a Betta fish named Unicorn. She enjoys taking her dogs to the park and spending time with family and friends in her spare time.