Our Animal Hospital History

Caring Hearts Animal Hospital’s journey began in January 2004 with a doctor and a mission, and we’ve been proudly caring for pets of the Matthews area ever since. That doctor was Dr. Lorie White, and her mission was to provide state-of-the-art veterinary care and exceptional client service—all with a keen focus on patient comfort. To do this, she assembled a team of highly-qualified, caring professionals who shared her passion, making our practice the patient-centered practice it is today. Whether it’s a comprehensive wellness exam, dental procedure, or laboratory test, we provide our services in whatever manner is best for our patients.

About Our Facility

Our AAHA-accredited animal hospital in Matthews is fully equipped with cutting-edge technology and modern equipment. It also includes spacious exam rooms, a surgical suite, an in-house diagnostic laboratory, and a well-stocked retail area. With comfort as one of our primary goals, we work hard to create a warm and welcoming atmosphere within our hospital, including:

  • Comfortable, soft yoga mats on exam tables to provide better footing
  • Use of pheromones to reduce anxiety
  • Soft, warm colors on walls and floors
  • Separate exam room for cats
  • Special training of our entire team in low-stress handling techniques

Community Involvement

Along with our passion for caring for pets at our hospital, we also feel strongly about giving back to the community in every way we can. We sponsor an annual dog wash and donate the proceeds to a local humane society. We also donate to the local police department’s anti-drug, anti-bullying, and anti-scandal education programs. In the past, we’ve also offered free spaying and neutering to a feral colony of cats that were living in the shopping center where our hospital is located.

Our Promise to You

At Caring Hearts Animal Hospital, our clients and patients are our most valuable assets, and we strive to deliver exceptional care and service with every interaction. Our goal is to work with you, every step of the way, to provide your cherished companion with the best possible chance at a long, healthy life. If you are new to the area, have a new pet, or are seeking a new animal hospital in Matthews, we invite you to give us a try. We’d love to welcome you as part of the Caring Hearts family and look forward to the opportunity to partner with you for many years to come!